Shipping policy

Whiskey River Western Wear tries to ship all product same day when we are able to, excluding weekends. Shipping and handling can take up to 5-7 business days.

We know how important your order is, so we aim to fulfill orders as quickly as possible. While we cannot cancel or change an order once it has been placed, you are welcome to return the item to us in accordance with our Return Policy.

Whiskey River Western WILL NOT assume responsibility for invalid information given by the customer and any additional shipping fees due to this will be the customer's responsibility.

We are not responsible for any lost or stolen packages.

If your tracking shows "delivered" and you have not received your package, Whiskey River Western IS NOT responsible.

DEFECTIVE ITEMS

If you believe you received a defective item you must notify us by email at whiskeyriverwesternwear@gmail.com within three days of the delivery confirmation date, otherwise it is considered wear and tear. NO EXCEPTIONS.